Steve Double MP calls for an end to discrimination against guide dog owners

Steve Double, Member of Parliament for St Austell and Newquay recently met with guide dog owners in the Houses of Parliament to hear about their experiences of being turned away by businesses. Over 100 guide dog owners had travelled to Westminster from across the country to talk to their MPs about the discrimination they face in their daily lives.

Commenting, Steve said:

“According to law, guide dog owners are allowed the same access to shops, restaurants and taxis as everyone else. Yet, all too often, guide dog owners are told that their dog is not welcome and not allowed in. In fact, three out of every four guide dog owners has been turned away from a taxi, business or service because of their dog.”

“I am supporting the charity Guide Dogs’ “Access All Areas” campaign to ensure guide dog owners can carry out everyday activities such as travel by taxi or go to the local shops, without the risk of being turned away. Updated disability equality training, and for offenders to be properly punished under the law when they illegally discriminate against guide dog owners is the right thing to do here, and I am happy to add my voice to the calls for change.”

James White, Senior Advocacy Manager for Guide Dogs, said

“Guide dog owners rely on their dogs to feel confident and supported. Being turned away by a business leaves people feeling angry, upset and embarrassed. It can rob people of their independence and can leave them unable to do everyday activities.”

“Despite the law being clear on this issue, guide dog owners are still experiencing this form of discrimination every day and this needs to change.”